What is the process of influencing others to work towards achieved goals?
To be effective in organizations today, you must be able to influence people. Your title alone isn’t always enough to sway others, nor do you always have a formal position. So, what’s the best way to position yourself as an informal leader? How do you motivate colleagues to support your initiatives and adopt your ideas? How can you become a go-to person that others look to for guidance and expert advice? Show What the Experts Say Build connections Listen before you try to persuade Mind your body language (and your tone) Develop expertise Map a strategy Give people what they want Principles to Remember Do:
Don’t:
Case Study #1: Stay current and build relationships with your colleagues so that you understand what motivates them Before her first day of work, she arranged to meet several colleagues for informal coffees and lunches – one-on-one meetings that were “more personal, less structured, and allowed us to establish rapport.” “I went in with a listening agenda,” she explains. “I wanted to learn: What are their goals? What is important to them? What do they think is working at the company? And what do they want me to accomplish?” Marcy made sure her body language conveyed that she was fully focused on these conversations. She sat up straight, made eye contact, and looked open and engaged. “Body language is so important — we coach salespeople on it,” she says. “I tried to listen with intent.” Those early meetings allowed her to understand the perspectives, personalities, and motives of her colleagues, which proved to be useful when she recently had an idea to revamp the company’s website and needed their support to move forward. Thanks to those early one-on-one conversations, she could customize her pitch to each individual. For example, with Stephen Dewitt, the CEO, she talked about the company’s vision. With Jeff Wald, the president and COO, an analytic thinker, she started with the metrics. And with the chief customer officer, she focused on the customer side. “It is the same story, just with a different emphasis,” she says. Her efforts paid off. The new Work Market website will go live this spring. Another way Marcy increases her influence is by staying up-to-date on industry trends and news. “I spend 25% of my time talking to customers, other chief marketing officers, people on boards of companies, potential customers, and mentoring young people,” she says. “By doing that, I stay informed and I have a finger on the pulse of what’s happening beyond the four walls of this company.” Case Study #2: Create a message that resonates, and forge a path for others to become proponents In 2011, when Gallegos first started at Jitterbit, the company had about 50 customers. George knew the company’s future was in the cloud, but “it was a new territory, and it was going to be a challenge,” he recalls. “It required engineering resources being diverted and getting investors comfortable with that, and we had to make sure marketing could figure out how we were going to reposition ourselves.” George began strategizing about how he would win support for the change. The toughest sell was going to be “Jeff” — Jitterbit’s senior technology leader — who was skeptical of the cloud. George reflected on Jeff’s personality in order to craft a message that would resonate with him. “I knew he was passionate about customer success and that — like me — he hated losing,” he says. “So I knew I had to give Jeff visibility into the challenges we were facing” by maintaining the status quo. George brought Jeff to a two-day pitch meeting with a potential Jitterbit client. “I brought him into the trenches, and I let him get bloodied up with me,” George says. “I wanted him to feel the customer’s pain.” What is the process of influencing others to work towards the attainment of specific goal?Leadership refers to the process of influencing the behavior of people in a manner that they strive willingly and enthusiastically towards the achievement of group objectives.
What is the act of influencing others toward a goal?Leadership. may be defined as the act of influencing others to work toward a goal. Leaders exist at all levels of an organization.
What is defined as the process of influencing others?Leadership is the process of influencing people by providing purpose, direction, and motivation to accomplish the mission and improve the organization.
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