Can t install Xbox app from Microsoft Store

If you can't find an app or you found it, but can't install it, here are some reasons why you might not see it:

  • The app isn't available in your country or region. Not all apps are available worldwide. An app available in France might not be available in Germany. If you bought an app in one country or region and then you moved to another one, the apps you had might disappear.

  • Microsoft family settings might be hiding apps. Parents can use family settings to make sure that their child can't view or install apps that are inappropriate for their age. Getting started with Microsoft Family Safety

  • The app is no longer available. When an app is removed from Microsoft Store, it takes a little time for the app description page to get removed. In addition, some apps and games aren't available in Microsoft Store, but can be downloaded from the publisher's site directly.

  • The app isn't compatible with your device. Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device. You might see an app from Microsoft Store available on your PC, but not on another PC, or your Xbox.

  • Your PC was recently updated, but wasn't restarted. If updates for Windows were recently installed, you'll need to restart your PC before you can install apps from Microsoft Store.

  • Your PC isn't authorized to use Microsoft Store apps. You'll need to sign into the app with your Microsoft account. To check if your PC is authorized, see Add a device to your Microsoft account.

Reset the Microsoft Store app

Here's how: 

  1. Press the Windows logo key +to open the Run dialog box.

  2. Enter wsreset.exe then select OK.

  3. A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Microsoft Store apps fail to download with Error: 0x80070005

While this known issue is fixed in the Windows 10 Version 20H1 (May 2020) Update, you might need to take the following steps if you are still experiencing this error:

  1. Update Windows to the Windows 10 Version 20H1 (May 2020) Update or later.

  2. Delete the account files in the following folder: %systemdrive%\Users\\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\TokenBroker\Accounts.

  3. Take a backup copy of %systemdrive%\Users\\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\Settings\settings.dat, then delete it.

  4. Sign out of your device, then sign back in.

  • Microsoft Store doesn't open

  • Fix problems with apps from Microsoft Store

Need more help?

Go through our solutions below to get back to error-free gaming

by Ivan Jenic

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more

Published on November 4, 2022

Reviewed by Vlad Turiceanu

Can t install Xbox app from Microsoft Store

Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more

  • If the Xbox app won't install in Windows 10 it's pretty sad because you can't play with your friends.
  • Start by resetting the app package by running the command below in Powershell.
  • Another, more complicated solution is to run the License Service Script.
  • The wsreset app is useful in clearing the Microsoft Store cache. Try installing the Xbox app after.

Can t install Xbox app from Microsoft Store

XINSTALL BY CLICKING THE DOWNLOAD FILE

To fix various PC problems, we recommend Restoro PC Repair Tool:
This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues and remove viruses now in 3 easy steps:

  1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues affecting your computer's security and performance
  • Restoro has been downloaded by 0 readers this month.

This means that the Xbox app allows users to play games from the Microsoft Store with fellow Xbox players, create scoreboards, share their social content, and more.

However, some of our readers reported that the Xbox app is not installing in Windows 10, so we’re going to find a solution for this problem in this article.

Why is my Xbox app not installing on my PC?

There is a vast number of possible explanations as to why the Xbox application cannot be installed on your Windows PC.

The most common known causes might be any one or a combination of damaged or corrupted system files as well as interference from an antivirus or firewall.

For optimal functionality, the Xbox App must have the Microsoft Store App installed first. If there is a problem with the App Store app, then many applications won’t run and they won’t download anything.

How do I fix Xbox app if it won’t install?

In this article

Before getting to the actual software tweaks, make sure that you’ve got through these preliminary steps:

  • Make sure that you’ve got a stable Internet connection.
  • Try to reboot your system. After that, see if you can open the app normally once again.
  • Download and install the Xbox app from Microsoft Store directly, not from third-party websites.

If you have checked these prerequisite measures, go ahead and apply the following fixes.

1. Reset the Xbox app package

In order to repair the Xbox app on your PC, you can follow the quick guide below using the PowerShell commands.

1. Go to Search, type Powershell, and open PowerShell from the results.

Can t install Xbox app from Microsoft Store

2. Enter the following command, and press Enter: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Can t install Xbox app from Microsoft Store

3. Wait for the process to finish

After performing this PowerShell command, try to run your Xbox app for Windows 10 again. If you’re still unable to run it, try the solution listed below.

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

Keep in mind that resetting the cache will remove any saved passwords and private information stored in the app. It’s not ideal, but sometimes the cache can deem the software unusable.

2. Run the License Service Script

  1. Open Notepad.
  2. Paste the following text into Notepad: echo offnet stop clipsvcif “%1″==”” ( echo ==== BACKING UP LOCAL LICENSES move %windir%serviceprofileslocalserviceappdatalocalmicrosoftclipsvctokens.dat %windir%serviceprofileslocalserviceappdatalocalmicrosoftclipsvctokens.bak )if “%1″==”recover” ( echo ==== RECOVERING LICENSES FROM BACKUP copy %windir%serviceprofileslocalserviceappdatalocalmicrosoftclipsvctokens.bak %windir%serviceprofileslocalserviceappdatalocalmicrosoftclipsvctokens.dat )net start clipsvc
  3. Save the file as license.bat.
  4. Execute the script from the Command Prompt (search for cmd and click on Run as administrator).
  5. The script will uninstall the app, so head over to the Microsoft Store, and reacquire Xbox app.

This script was introduced in Windows 10 Technical Preview, when users had problems running certain Windows 10 apps.

We didn’t test if it works in the full version of Windows 10, and with Xbox app, but you could give it a try, it won’t hurt.

You can find more information about a similar problem in this quick guide dedicated to fixing the Xbox app if it’s not opening on Windows 10.

3. Clear the Microsoft Store cache

  1. Press Windows Key + R to launch Run.
  2. Enter wsreset.exe and hit Enter.
    Can t install Xbox app from Microsoft Store
  3. Once the reset process finished, restart your PC and then check if the Windows Store App works as it should.

The Xbox App depends on the Microsoft Store App to run properly. So, if there is something wrong with the Store app, many apps won’t launch or won’t download anything.

In this case, resetting the Store cache can fix the problem, so make sure you do that by following the steps above.

4. Check for the latest Windows updates

  1. Click the Start button and select Settings.
  2. Pick Update & Security to open the Windows Update window.
    Can t install Xbox app from Microsoft Store
  3. Click the Check for updates button and wait a few seconds to see if there are any new ones.
  4. If there are, click on Install now. The Xbox app won’t install on D drive issue will be solved afterward.

Not having the latest Windows updates installed can cause problems with the installation or running any apps so this is an important step to take.

Read more about this topic

  • FIX: Xbox Game Pass remote install not working in Windows 11
  • Xbox game bar not opening/not working on Windows 10/11 [Fix]
  • Can’t install Game Pass games on PC [Guaranteed Fix]

5. Run the Windows Apps troubleshooter

  1. Click on the Start button and select Settings.
  2. Now click on Update & security.
  3. Select Troubleshoot from the left pane.
  4. Click on Additional troubleshooters from the right pane.
    Can t install Xbox app from Microsoft Store
  5. Scroll down until you find Windows Store Apps, click on it, and select the Run the troubleshooter button.
    Can t install Xbox app from Microsoft Store
  6. Follow the steps to carry on the troubleshooting process. The Xbox app not working on PC issue will be fixed.

Like any app, the Xbox one is prone to regular problems, but you can fix them by running the Windows Store Apps troubleshooter as shown in the steps above.

How do I manually install the Xbox app?

  1. Press Windows then type Microsoft Store and open the top result.
    Can t install Xbox app from Microsoft Store
  2. Input Xbox inside the search bar at the top of the window, press Enter then click the Get button next to the Xbox app result.
    Can t install Xbox app from Microsoft Store

A lot of users also reported that the Xbox app keeps closing in Windows 10. We have an excellent guide dedicated to fixing Xbox app closing issues.

As was the case with solution #1, you’ll have to keep in mind that, deleting the cache will remove any saved information from the MS Store, including login credentials, payments, etc.

Some of our readers also suggested changing the Windows region from Settings to United States and reset the Microsoft Store service before downloading and installing the Xbox app so you should try that too.

If you also have problems opening the Xbox app in Windows 10, our team has devised a comprehensive step-by-step guide to resolve that issue.

That’s about that, as you can see, the solution to this problem lies in resetting the app. In case these solutions didn’t work for you, or you have some solutions of your own, let us know in the comments.

Still having issues? Fix them with this tool:

SPONSORED

If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

Can t install Xbox app from Microsoft Store

Newsletter

Why wont Microsoft Store let me install an app?

If updates for Windows were recently installed, you'll need to restart your PC before you can install apps from Microsoft Store. Your PC isn't authorized to use Microsoft Store apps. You'll need to sign into the app with your Microsoft account.

Why wont my Xbox apps install?

You may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. To see if there's an update available: Press the Xbox button  to open the guide.

Why is Microsoft App Store Not Working?

The simplest fix is to reset the Windows Store cache, which may have become cluttered and buggy over time. To do this, hit Win + R , then type wsreset in the Run box and hit Enter . A Command Prompt window should show up, indicating that Windows is resetting the store cache.

Why can I not download games from Microsoft Store?

Log Out and Back Into the Microsoft Store You might not be able to download games because of a temporary bug or glitch within the Windows Store app. The easiest way to get rid of it is by logging out of the Store, ending its process, and then logging back in.