What are the primary business reasons for diversity management quizlet?

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Terms in this set (50)

How should diversity for organizational management be defined ?

Scholars, practitioners, and organizations define as a way to illuminate interpretations and encourage students to determine what they view as the most representative or useful definition

What is an integrated approach to diversity management?

Authentic leadership commitment, clear organizational communication, expansive external relationships, inclusive recruitment practices, long-term retention strategies, incorporating diversity into main work of the organization, diversity management metrics
3 Levels of Change: Structural, Cultural, Behavioral

What are the seven components of effective diversity management?

Authentic leadership commitment, clear organizational communication, expansive external relationships, inclusive recruitment practices, long-term retention strategies, incorporating diversity into main work of the organization, diversity management metrics

Name attendant initiatives for each of the seven components.

• The seven diversity components are authentic leadership commitment, clear organizational communication, inclusive recruitment practice, long-term retention strategies, incorporation of diversity into the main work of organizations, diversity management metrics, and expansive external relationships.

What are the three levels of change to transform an organization's management of diversity ?

Structural: The integrated approach to managing diversity incorporates multiple diversity initiatives that work to create structural change
Cultural: concerns the basic assumptions, values, beliefs, and ideologies that define an organization's view of itself, its effectiveness, and its environment.
Behavioral: Seek changes in behaviors, attitudes, and perceptions within and between individuals, and within and between work groups, that support or hinder the goals of diversity.

What are the Pillars of Change used by exemplary diversity leaders and organizations?

Demonstrate leadership support, engage employees as partners, integrate diversity with management practices, link diversity goals to business goals

What are the key elements of the business case for diversity?

Suggests that a diverse workforce creates a competitive advantage for companies.

What is Title VII? (Civil Rights Act of 1964)

Federal law which prohibits employers discriminating against employees on the basis of (sex, race, color, national origin, and religion)

Who administers Title VII?

United States Supreme Court and United States Congress administer title VII.
The Equal Employment Opportunity Commission (EEOC)

On what basis is eligibility as a " protected class" determined ?

A category on which someone defies their race when filling an application out for a job.

What are the entitlements for employees designated as within "protected classes?"

Equal opportunity for employment, no discrimination in hiring/ training, accommodation for those

What are the eight "federal protected classes " ?

Race, National Origin, Color of skin, Religion, Age, Veterans, Disability, Sex/ Gender, and sexual orientation.

What are additional " protected classes" recognized by California?

Marital status
AIDS/HIV
Medical condition
Political activities or affiliations
Military or veteran status
Status as a victim of domestic violence, assault, or stalking

To whom can a California employee with a complaint of discrimination or harassment as a result of some protected class file a claim at the state level? At the federal level?

Department of Fair Housing and Employment

What are the five race categories typically found on federal and state employment applications?

Caucasian/ White
Asian
African American/ Black
Pacific Islander/ Native Hawaiian
American Indian/ Alaskan Native

Define Race:

categories that the government gives to define what you are

Culture:

Behaviors and beliefs of a particular, social, or ethnic age group.

Ethnicity

a social group that shares a common and distinctive culture, religion, language, or the like:

Nationality:

Status of belonging to a particular nation, whether by birth or naturalization.

Ethnocentrism:

When one judges another culture solely by the values and standards of one's own culture.

Racism

belief that all members of each race possess characteristics or abilities specific to that race.

Ableism:

A form of discrimination or social prejudice against people with disabilities.

Sexism:

prejudice, stereotyping, or discrimination, typically against women, on the basis of sex.

Ageism:

Stereotyping and discrimination against individuals based on their age.

Stereotype:

Widely held or fixed image or idea of a particular type of person or thing.

Prejudice:

preconceived opinion that is not based on reason or actual experience.

Discrimination:

treatment or consideration on making a distinction in favor or against a person or thing based on a group, class, or category which that person belongs to.

Disability:

consequence of impairment that may be physical, cognitive, mental, sensory, emotional, developmental, or some combination of these.

Handicap

having a disability that leads to needing assistance

Impairment:

The state or fact of being impaired, especially in a specified faculty

Reasonable Accommodation

ives an individual with a disability the opportunity to obtain a job equally as someone who does not have a disability

Sexual Orientation

Pattern in which one is attracted to a certain sex.

Gender Identity

person's private sense and subjective experience of their own gender.

Harassment:

Unwelcome sexual advances, requests for sexual favors, or any type of verbal or physical harassment to one.

Affirmative Action

Policy of favoring someone from a disadvantaged group who suffer discrimination in a culture.

Name specific legislation against discrimination based on Gender.

New York's Married Women's Property Act, Equal Pay Act, Pregnancy Discrimination Act

Name specific legislation against discrimination based on Age.

Age Discrimination in Employment Act of 1967, Workers Benefit Protection Act

Name specific legislation against discrimination based on Disabilities

Americans with Disabilities Act, Social Security Act Education of All Handicapped Children Act

What strategies might increase racial balance within executive teams ?

Mentoring programs

What might employers do to retain
more of their highly qualified women in the workforce ?

Reduced hour jobs, provide flexibility, remove the stigma, stop burning bridges.

What are some workplace accommodations for Religious Practices?

Praying rooms, dress code, praying times, religious leave

What are the two primary reasons that older workers switch jobs and employers after age 50?

no longer valued
They see that promotion opportunities are being focused towards younger workers .

What are some indications of a trend toward including sexual orientation and gender identity among the classifications of people who can take advantage of the civil and workplace rights provided to other employees?

the debate to include sexual orientation under Title XII,

What are some typical challenges for individuals with disabilities in the
work place ?

not being understood,

Describe the six elements to be included in the analysis of case studies about workplace diversity?

authentic leadership commitment, recruitment and retention practices, diversity training, mentoring programs, expansive external relationships, diversity management metrics

Describe the different purposes and services of: (1) the Department of Fair Employment and Housing and (2) the Department of Rehabilitation.

The department of Fair Employment and Housing is the state equivalent of the EEOC and is there to protect the classes under the state law. The Department of Rehabilitation is there to rehabilitate individuals.

What is the purpose and services provided by an Independent Living Center ( e.g. Silicon Valley Independent Living Center )?

to help people with disabilities live on their own and get a job

What are some general Disability Etiquette Tips?

talk to the person not the disability,

Discrimination:

...

Racism

belief that all members of each race possess characteristics or abilities specific to that race.

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What are the primary reasons for diversity management?

Why is diversity important in business management?

What is the business case for diversity management?