Vray 3.6 lỗi error could not obtain a licence năm 2024
Bought myself V-ray a few days ago. Show After installing vray and the dongle i got the following error in 3ds max: "could not obtain a licence (-197)" I tried everything the troubleshooting says in the pdf installation guide. Vray is really a pain in the XXX to install. My god, in order to install it you almost need a degree in computer science! I've mailed chaosgroup allready but maybe any of you guys had the same problem. All the help/sugestions welcome. Kind regards This page provides information to help solve potential activation issues with the Chaos Licensing Server. OverviewThis page lists the possible reasons for the Chaos License Server activation failure and the appropriate resolution steps. An activation failure means that the License Server could not establish a connection to your Chaos account and obtain licenses. The connection could fail if:
Please follow the steps below to resolve the problem. FirewallThis section only affects Windows and macOS installations. By default, the License Server installer adds a firewall exception to your system's settings. If you have opted to disable this setting while installing, or you have manually removed the firewall exception after the installation, this might prevent the License Server from establishing a connection. You can either re-install the License Server and make sure the option Add firewall exception is enabled in the installer, or you can manually add a firewall exception to your system's settings. Re-install the License ServerRe-install the License Server and make sure the option Add firewall exception is enabled. This option can be changed by clicking Customize after agreeing to the License Agreement but before installing. Proxy SettingsThe License Server uses your operating system's Internet configuration settings by default. In some cases, it might still be required to change the proxy settings in the License Server settings. If your computer is using a proxy server to connect to the Internet, you'll need to contact your Network Administrator and obtain the server address, port, and, eventually, credentials.
No Internet ConnectionThe License Server requires an internet connection. To check if your machine has an internet connection, try loading any webpage in your browser. If that fails, then your computer has an internet connection problem. Contact your Internet Service Provider to solve this problem. There are log files automatically produced by Chaos’s license server that can be leveraged to assist in case troubleshooting is needed. The logs can be downloaded from the license server's interface (http://localhost:30304). Go to Home > Notifications > Download Logs button: Download the logs. The logs' locations and verbosity can be modified from the Settings section. Chaos's support may require these logs in order to assist with troubleshooting the issue. Common ErrorsErrorDescription-98 There are no available licenses for this V-Ray version on this account. -96The online license server is disabled.-197The license server version is not the correct one for the Chaos product.-199There is no IP address pointed to the license server. Check the Change license settings window for empty fields.Error 1002All licenses are in use, and there are no available licenses of this type.-7The license server is installed, but you are not logged in.-2 The firewall blocks the 30304 port.-200The License Server could not be reached.-198 All the licenses for this product are currently engaged. 10061 No access to the V-Ray license server. 111 Could not connect to a working license server. 61 Could not connect to a working license server. Resolution ChecklistIf you encounter any of the Common Errors, please see the possible resolutions for your OS: Please go through the checklist below:
If you are running a Chaos license on a separate machine, please refer to Changing your License Settings page for more information on how to help V-Ray locate your server.
Please go through the checklist below:
If you are running a Chaos license on a separate machine, please refer to Changing your License Settings page for more information on how to help V-Ray locate your server.
Please go through the checklist below:
If you are running a Chaos license on a separate machine, please refer to Changing your License Settings page for more information on how to help V-Ray locate your server.
How to Safely Run Chaos License Server on macOS Catalina and LaterIn macOS Catalina and later, the Chaos License Server might fail to install because it is flagged as unauthorized or that it's from an unidentified developer. If this is the case, you can find a message stating this in System Preferences \> Security & Privacy under the General tab. Click Open Anyway to confirm your intent to open or install the app. A warning prompt appears stating that macOS cannot verify the developer of the app. Confirm you want to open/install the app by clicking on Open. The app is now saved as an exception to your security settings. From now on, you can open the app by double-clicking it, just like any authorized app. For more information, see Apple's How to open an app that hasn’t been notarized or is from an unidentified developer article. DonglesThe following issues might occur with dongle usage only. V-Ray License Server Can't StartSymptoms: When you start the V-Ray license server, it pops a dialog box like the one shown below: Cause: This error message appears when the V-Ray license server cannot find a dongle attached to the machine. Resolution: Before you start, make sure the dongle is NOT plugged in.
Dongle Disconnects PeriodicallySymptoms: The dongle works for extended periods of time but periodically disappears for no apparent reason and is no longer detected by Windows as a USB device. This could cause the V-Ray license server to fail or V-Ray licenses to be refused. Cause: There can be a number of reasons related to the hardware configuration and Windows settings, like the Power options. Resolution: Please check your Windows Power Options, and make sure that your USB devices are not powered off. Try to plug the dongle into a different USB port on the same machine, preferably USB 2.0, and restart the V-Ray license server. If you still experience problems, try to install it on a different machine. |