Why is my desktop in OneDrive
Before fixing OneDrive sync issuesMake sure you have Windows 10 and OneDrive installed with the latest update. You can check for a Windows update on Settings > Update & security > Windows Update. Show
Restart the OneDrive sync client app on your PC
Check if your OneDrive account is connected to Windows 10
Make sure you select OneDrive folders to sync1.) In Windows 10, Microsoft has moved to selective sync; this means that you have to select manually the files and folders you want to sync before you can download or upload a file. 2.) You can select the files and folders you want to sync using the following instructions:
Note: Keep in mind that if you dont choose to sync all your OneDrive folders when someone else shares a new folder or file, the new content wont sync with your computer until you manually select it to do so. Complete the OneDrive setup processIn case youre on a brand new computer, your files may not be syncing because you probably havent finished the OneDrive configuration.
Keep file paths short in OneDriveAnother factor that can cause OneDrive not to sync data is the length of the path. According to Microsoft, the path, including the filename, should not exceed 255 characters. Long file path example: C:\Users\Your_User_Name\Pictures\EveryYear\2016January\Holiday\Christmas\Home\This_is_my_picture_with_a_long_name.jpg Note: You can try making the file name shorter and avoid having too many subfolders, inside of subfolders, by bringing folders closer to the root directory. Check your PCs available storage space
Check for conflicting files or folders in the same locationYou may come across conflicts if you are making changes to a folder with files trying to sync, or when you try to upload multiple files using the OneDrive web experience. If you notice conflicting content, rename the files or folders, and try syncing one more time. Unlink OneDrive and start overThere could be an issue with your account settings on your computer that is preventing OneDrive to sync your files. If this is the case, you can unlink your account and go through the setup wizard one more time.
When nothing else is working, reset OneDrive When you have tried the previous steps and theyve yet help to fix the sync issue, you can reset the OneDrive desktop client sync app.
How To Get HelpIf you still need further assistance with this application, please contact the Technology Support Center at 309-438-4357 or by email at |