As of April 1, 2017, Autodesk is ending the sale of Mental Ray® Standalone to new customers.
This change does not affect existing licenses of Mental Ray Standalone, which remain valid. We have created an FAQ to help explain this change.
Read the FAQ
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Mental Ray is missing from Maya Render Settings window
Products and versions covered
Entertainment Creation Suite 2016, Maya 2012, Maya 2013, Maya 2014, Maya 2015, & Maya 2016
By:
Support
Issue:
Mental Ray renderer is not an available option in the Render Settings window in Maya.
Causes:
There are several potential causes for this issue:
- The correct Mental Ray plug-in has not been installed [or a corrupted/incorrect installation]
- The Mayatomr plug-in [Mental Ray] is not loaded in the Plug-in Manager.
- The Maya Preferences are corrupt and need to be reset
Solution:
Use the following procedures to address the behavior:
Reinstall Mental Ray plug-in
- Uninstall existing Mental Ray plug-in
- Sign into Autodesk.com, and follow this guide to install the appropriate plug-ins: Where to find Updates and Add-ons for Maya]
- Locate the Mental Ray plug-in specifically for the installed version of Maya, and click Download
- Check the installed version of Maya by following this guide: How to check what version of Maya is installed
NOTE: Mental Ray has specific plug-in downloads for each version of Maya and which are not universally applicable [including Maya 2016 Extension 1 versus 2016 Extension 2].
Load the Mental Ray Plug-in:
- Go to Window > Settings/Preferences > Plug-in Manager.
- Find Mayatomr.mll
- Select Loaded or Auto Load next to the plug-in.
- Selecting Auto Load will load this plug-in automatically the next time Maya is opened
Corrupted Maya Preferences
Reset the Maya Preferences by following this guide: How to
reset the Maya Preferences to Default
NOTE: Mental Ray is not bundled with Maya 2017 and later versions. For plug-in support for 2017 and later versions, refer to NVidia's Support page
Products:
Maya; Maya Entertainment Creation Suite;
Versions:
2011; 2012; 2013; 2014; 2015; 2016;