Nguyên nhân gây ra lỗi "paper out" của máy in hầu như là do khay giấy của máy in đã sử dụng hết giấy hoặc máy in không thể rút được giấy trong khay,... hoặc do một số nguyên nhân khác. Để tìm hiểu và khắc phục tình trạng này, sửa máy in tại nhà Cần Thơ Linh Khôi Luân mời bạn tham khảo bài viết bên dưới để biết được các cách xử lý khi máy in hiển thị lỗi này nhé.
Trong quá trình in, máy xuất hiện thông báo lỗi “Out of Paper”. Điều này có nghĩa là máy hết giấy hoặc không rút được giấy trong khay. Có rất nhiều nguyên nhân khác nhau dẫn đến lỗi này.
Nhận biết lỗi out of paper
Để nhận biết lỗi này rất đơn giản, thông thường khi in sẽ xuất hiện hộp thoại xử lý lệnh in. Trong quá trình in nếu có lỗi máy tính sẽ hiện thông báo lỗi để người dùng dễ khắc phục. Trong trường hợp này sẽ có thông báo máy in bị lỗi out of Paper. Kèm theo đó là hướng dẫn với dòng “Load A4 paper in Manual Feed“. Có nghĩa là bạn cần phải cho giấy A4 vào khay giấy Manual Feed Slot – hiện tại đang không còn giấy.
Các cách sửa lỗi "paper out" cực đơn giản
Kiểm tra giấy trong khay
Kéo khay ra và kiểm tra xem giấy còn hay đã hết. Nếu giấy bị ẩm, rách hoặc cong nên thay bằng giấy mới. Ngoài ra, hãy đảm bảo rằng các giấy tờ có chiều dài và loại chính xác. Căn chỉnh các cạnh của tờ giấy đồng đều và đặt nó trở lại vào khay.
Kiểm tra mặt sau
Nắp của máy in ở phía sau có thể không được đóng. Xoay thiết bị xung quanh và kiểm tra đã đóng kín chưa. Nếu nó không được đóng hoàn toàn, có thể có giấy kẹt ở đó. Nếu vậy, mở nắp và lấy giấy bị kẹt ra khỏi máy.
Tắt nguồn
Trước hết, rút dây nguồn mà không cần tắt nguồn máy in. Sau đó, đợi 30 giây trước khi cắm lại máy in. Trong trường hợp máy in không tự động bật, hãy nhấn vào nút nguồn thủ công.
Bụi, vụn giấy hay các mảnh vụn khác sẽ khiến cho con lăn không còn hoạt động chuẩn như ban đầu.
Làm sạch con lăn
Bụi bẩn tích tụ trong con lăn của nó có thể dẫn đến lỗi nạp giấy. Làm sạch và tắt máy in trước khi thao tác. Sử dụng một miếng vải không xơ để làu chùi. Khi bạn đã hoàn tất việc vệ sinh để khô một lúc trước khi bật nguồn.
When printing from an application with which you cannot set the paper size and paper type, the document is printed with the paper size and paper type set here. When printing with Google Cloud Print, the paper type setting here is applied.
Mobile Print
Paper Size
Custom
X: 76.2 mm to 216.0 mm
Y: 127.0 mm to 356.0 mm
A4
Envelope DL
Envelope C5
Letter
Legal
Statement
Executive
Foolscap
Oficio
Envelope No. 10 [COM10]
Envelope Monarch
Letter [Government]
Legal [Government]
Legal [India]
Foolscap [Australia]
Oficio [Brazil]
Oficio [Mexico]
3x5inch
Paper Type
Plain [60-89 g/m2]
Plain L [60-89 g/m2]
Recycled [60-89 g/m2]
Color [60-89 g/m2]
Heavy 1 [90-120 g/m2]
Heavy 2 [121-163 g/m2]
Envelope
Bond 1 [60-90 g/m2]
Bond 2 [91-120 g/m2]
Bond 3 [121-163 g/m2]
Index Card
Labels
Log on to the Remote UI []
[Paper Size] Specify the paper size when printing from a mobile device. If [Custom] is selected, you can specify any value for width and length.
[Paper Type] Specify the paper type when printing from a mobile device.
Display Settings
Select the display units and language for the Remote UI.
Millimeter/Inch Entry
Millimeter
Inch
Remote UI Language
English
Korean
Portuguese
Spanish
Log on to the Remote UI []
[Millimeter/Inch Entry] Select the unit of measurement for the Remote UI screens.
[Remote UI Language] Select the display language used for the Remote UI screens.
Timer Settings
Specify date and time settings, including the date format and the 12- or 24-hour clock display setting. The date and time that are printed on each report and list are determined by these settings.
Date Format
MM/DD/YYYY
DD/MM YYYY
YYYY MM/DD
Time Format
12 Hour [AM/PM]
24 Hour
Current Date
Current Time
Time Zone
[UTC-12:00] International Date Line West to [UTC] Coordinated Universal Time
Use Daylight Saving Time
Off
On
Start
January to March
1st to Last
Monday to Sunday
End
January to October
1st to Last
Monday to Sunday
Auto Sleep Time
After 1 min.
After 5 min.
After 10 min.
After 15 min.
After 30 min.
Log on to the Remote UI []
[Date Format] Select the date format [order of year, month, and day].
[Time Format] Select the 12- or 24-hour clock display setting.
[Current Date/Time Settings] Set the current date and time.
[Time Zone] Set the time zone of the region where the machine will be used.
[Use Daylight Saving Time] Enable or disable daylight saving time. If daylight saving time is enabled, specify the dates from which and to which daylight saving time is in effect.
[Auto Sleep Time] The machine enters sleep mode automatically when it remains idle for a certain length of time. Specify the length of time until the machine enters auto sleep. We recommend using the factory default settings to save the most power.
Common Settings
Specify this setting when you print a document on paper with logos. To print on paper with logos, you need to change how the paper loaded in the paper source is facing depending on whether you are performing 1- or 2-sided printing. However, if you change the setting to [Print Side Priority], you can just load paper in the same way [which side up or down] both for 1- and 2-sided printing [the logo side face up when using the drawer, or the logo side face down when using the multi-purpose tray]. For more information, see .
Switch Paper Feed Method
Multi-Purpose Tray
Speed Priority
Print Side Priority
Drawer 1
Speed Priority
Print Side Priority
Log on to the Remote UI []
[Speed Priority] When using paper that has been preprinted with a logo, you need to change how it is facing when you perform 1-sided and 2-sided printing.
We recommend selecting [Speed Priority] if you do not need to consider which side to print on.
[Print Side Priority] To print on a specific side of paper, you do not need to flip over paper in the paper source whether 1- or 2-sided printing is selected.
If [Print Side Priority] is set for a paper source that is loaded with paper you cannot use for 2-sided printing [], [Speed Priority] is applied to the paper source instead. In this case, you need to load the paper in the same way as when [Speed Priority] is selected [].
1-sided printing speed may be slower when [Print Side Priority] is selected.
Printer Settings
Specify basic printing settings and PCL printing settings.
Custom SettingsSpecify basic printing settings.
Copies
1
2-Sided Printing
Off
On
Action When Paper Size Mismatch
Force Output
Display Error
Paper
Default Paper Size
A4
A5
B5
Envelope DL
Envelope C5
Letter
Legal
Statement
Executive
Envelope No. 10 [COM10]
Envelope Monarch
3x5inch
Print Quality
Density
17 Levels
Toner Save
Off
On
Layout
Binding Location
Long Edge
Short Edge
Timeout
Timeout
5
Mobile Print Settings
Halftones
Gradation
Error Diffusion
Other
Special Print Mode
Off
Special Settings 1
Special Settings 2
Log on to the Remote UI []
[Copies] Set the number of copies to print.
[2-Sided Printing] Select whether to make 2-sided printouts.
[Action When Paper Size Mismatch] Select whether to go ahead with printing or to display an alert when the paper size that is loaded in the paper source and that specified in the printer driver are different.
[Default Paper Size] Use this item to specify the paper size.
[Density] Adjust the toner density.
[Toner Save] You can save toner consumption. Select when you want to check the layout or other appearance characteristics before proceeding to final printing of a large job.
[Binding Location] If you are binding the printouts with a binding tool such as a stapler, use this item to specify whether to bind on the long or short edge.
[Timeout] Set the time period after which the current print job is automatically canceled in the case of a print data reception interruption.
[Halftones] Select the image processing when printing from a mobile device with Mopria™, etc. Select [Gradation] for photos and illustrations, and [Error Diffusion] for mostly text documents for more attractive printouts.
[Special Print Mode] In instances such as when a printed barcode is difficult to read, or text and image outlines are partially not printed, these problems may be improved by changing the setting of this option.
If this option is set to [Special Settings 1], printing is at a lower density compared to when set to [Off]. Text and lines may also be faint. Images may also be partially not printed if this option is specified when printing on paper other than thin paper.
If this option is set to [Special Settings 2], printing is at a lower density compared to when set to [Off] or [Special Settings 1]. Text and lines may also be faint.
PCLSpecify the PCL printing settings such as page layout and print quality.
Resolution
600 dpi
1200 dpi
Density Fine Adjustment
-1 to 0
Paper Save
Off
On
Orientation
Portrait
Landscape
Font Number
0
Point Size
4.00 to 12.00
Pitch
0.44 to 10.00
Form Lines
5 to 64
Character Code
PC8
ROMAN8
ISOL1
ISOL2
ISOL5
ISOL6
PC775
PC8DN
PC850
PC852
PC8TK
PC1004
WINL1
WINL2
WINL5
WINBALT
DESKTOP
PSTEXT
LEGAL
ISO4
ISO6
ISO11
ISO15
ISO17
ISO21
ISO60
ISO69
WIN30
MCTEXT MATH8
MSPUBL
PIFONT
PSMATH
VNINTL
VNMATH
VNUS
Set Custom Paper
Off
On
Unit of Measure
Millimeters
Inches
X dimension
76.2 to 216.0
Y dimension
127.0 to 356.0
Append CR to LF
Yes
No
Enlarge A4 Print Width
Off
On
Halftones
Text
Resolution
Gradation Color Tone
Graphics
Resolution
Gradation Color Tone
Image
Resolution
Gradation Color Tone
Log on to the Remote UI []
[Resolution] Specify the resolution to be used for print data processing.
[Density Fine Adjustment] Adjust the toner density. This setting is enabled when [1200 dpi] is set in [Resolution].
[Paper Save] Specify whether to output blank pages, if any in the print data.
[Orientation] Select [Portrait] [vertical orientation] or [Landscape] [horizontal orientation] for the page orientation.
[Font Number] Specify the font to use by selecting a corresponding font ID number. You can print the PCL font list with font samples from the Printer Status Window.
[Point Size] Set the font size in points, adjustable in 0.25 increments. You can specify this setting only when a proportionally-spaced scalable font is selected in [Font Number].
[Pitch] Set the font pitch, or cpi [characters per inch], adjustable in 0.01 increments. You can specify this setting only when a fixed-pitch scalable font or a bitmap font is selected in [Font Number].
[Form Lines] Set the number of lines printed on one page from 5 to 128. This setting is automatically changed according to the settings specified in [Default Paper Size] and [Orientation].
[Character Code] Select the character code that is most suited for the computer you send print data from. The specified setting is ignored when the character code is controlled by the font specified in [Font Number].
[Set Custom Paper] Select whether to set a custom paper size. Select [On] to set the dimensions of the paper in [X dimension] and [Y dimension].
[Unit of Measure] Select the unit of measurement to use to set a custom paper size.
[X dimension] Specify the horizontal dimension [short edge] of the custom paper.
[Y dimension] Specify the vertical dimension [long edge] of the custom paper.
[Append CR to LF] Select whether to append a carriage return [CR] when the machine receives a line feed code [LF]. If [Yes] is selected, the print position moves to the beginning of the next line when the machine receives an LF code. If [No] is selected, the print position moves to the next line, just under the received LF code.
[Enlarge A4 Print Width] Select whether to expand the width of the printable area of A4 size paper in portrait orientation to that of LTR size.
[Halftones] You can select the printing method to reproduce halftones [the intermediate range between the lighter and darker areas of an image] for optimal image quality. For each document, you can make settings by type of image.
System Management
You can specify that a PIN [system manager password] is required when logging in to the Remote UI in System Manager Mode, and you can register information about the system manager, such as name and contact information. You can also register a name to identify this machine, and register its location.
System Manager Information
Set System Manager PIN
Off
On
Set/Change PIN
System Manager Name
Contact Information
E-Mail Address
System Manager Comment
Device Information
Device Name
Location
Support Link
Consumables Supplier Information
Purchase From
E-Mail Address
URL Specification Method
Select Country/Region
Country/Region
Custom
URL
Display Button for Purchasing Consumables
Off
On
USB Device Settings
Use as USB Device
Off
On
Product Extended Survey Program Settings
Use Product Extended Survey Program
Off
On
PDL Selection [Plug and Play]
Network
UFR II LT
UFR II LT [V4]
PCL6
USB
UFR II LT
UFR II LT [V4]
PCL6
Log on to the Remote UI in System Manager Mode []
Specify the PIN and other system manager information.
[Device Name] Enter up to 32 alphanumeric characters for the name of the machine.
[Location] Enter up to 32 alphanumeric characters for the location of the machine.
[Support Link] Enter a link to support information about the machine. The link can be up to 128 alphanumeric characters long. The link is displayed on the Portal Page [main page] of the Remote UI.
Specify information on where to purchase consumables.
[Purchase From] Enter up to 32 alphanumeric characters for the name of where to purchase consumables.
[E-Mail Address] Enter up to 64 alphanumeric characters for the e-mail address of where to purchase consumables. If an address is specified, you can click the address to launch mail software and send e-mail.
[URL Specification Method] Select a method for specifying information on where to purchase consumables. If [Custom] is selected, specify the URL of where to purchase. If [Select Country/Region] is selected, select the country or region of where to purchase.
[Display Button for Purchasing Consumables] Specify whether to display the [Access Purchasing Site] button on the [Consumables] page in the Remote UI.
Specify settings as a USB device. To enable settings, you must restart the machine.
[Use as USB Device] Enable or disable the USB port that is used for connecting the machine to a computer.
Specify settings for the Product Extended Survey Program.
[Use Product Extended Survey Program] Enable or disable the Product Extended Survey Program [a program for the machine usage survey].
Select a page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer by using Plug and Play. For more information, see the Printer Driver Installation Guide. To enable settings, you must restart the machine.
[Network] Select a page description language so that the machine is detected as a printer that is compatible with that language when it is detected over the network.
[USB] Select a page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer via USB.
Network Settings
Make settings related to network functions.
TCP/IP SettingsSpecify settings for using the machine in a TCP/IP network, such as IP address settings.
IPv4 Settings
Specify settings for using the machine in an IPv4 network.
IP Address Settings
Auto Acquire
Select Protocol
Off
DHCP
BOOTP
RARP
Auto IP
Off
On
IP Address
Subnet Mask
Gateway Address
DNS Settings
Primary DNS Server Address
Secondary DNS Server Address
Host Name
Domain Name
DNS Dynamic Update
Off
On
DNS Dynamic Update Interval: 0 to 24
mDNS Settings
Use mDNS
Off
On
mDNS Name
DHCP Option Settings
Acquire Host Name
Off
On
DNS Dynamic Update
Off
On
IPv6 Settings
Specify settings for using the machine in an IPv6 network.
IP Address Settings
Use IPv6
Off
On
Use Stateless Address
Off
On
Use Manual Address
Off
On
IP Address
Prefix Length: 0 to 064
Default Router Address
Use DHCPv6
Off
On
DNS Settings
Primary DNS Server Address
Secondary DNS Server Address
Use Same Host Name/Domain Name as IPv4
Off
On
Host Name
Domain Name
DNS Dynamic Update
Off
On
Register Manual Address
Register Stateful Address
Register Stateless Address
DNS Dynamic Update Interval: 0 to 24
mDNS Settings
Use mDNS
Off
On
Use Same mDNS Name as IPv4
Off
On
mDNS Name
LPD Settings
Enable or disable LPD, a printing protocol that can be used on any hardware platform or operating system.
Use LPD Printing
Off
On
RAW Settings
Enable or disable RAW, a Windows specific printing protocol.
Use RAW Printing
Off
On
WSD Settings
Enable or disable automatic browsing and acquiring information for the machine by using the WSD protocol that is available on Windows Vista/7/8/Server 2008/Server 2012.
Use WSD Printing
Off On
Use WSD Browsing
Off
On
Use Multicast Discovery
Off
On
TLS Settings
Specify the key pair to use when conducting TLS encrypted communication with the Remote UI.
Proxy Settings
Specify settings for a proxy server.
Port Number Settings
Change port numbers for protocols according to your network environment.
LPD
1 to 515
RAW
1 to 9100
WSD Multicast Discovery
1 to 3702
HTTP
1 to 80
SNMP
1 to 161
MTU Size Settings
Select the maximum size of packets the machine sends or receives.
MTU Size
1300
1400
1500
SNTP Settings
Specify whether to acquire the time from a time server on the network.
Use SNTP
Off
On
NTP Server Name
Polling Interval: 1 to 24
Specify settings for using Google Cloud Print.
Basic Settings
Specify settings such as whether to use Google Cloud Print.
Registration Status
Register or deregister the machine with Google Cloud Print.
SNMP SettingsSpecify the settings for monitoring and controlling the machine from a computer running SNMP-compatible software.
SNMPv1 Settings
Use SNMPv1
Off
On
Use Community Name 1
Use Community Name 2
Use Dedicated Community
SNMPv3 Settings
Use SNMPv3
Off
On
User Settings 1/User Settings 2/User Settings 3
Context Settings
Printer Management Information Acquisition Settings
Acquire Printer Management Information from Host
Off
On
Dedicated Port SettingsEnable or disable the dedicated port. The dedicated port is used when using the Printer Status Window to make machine settings and acquire information about the machine.
Use Dedicated Port
Off
On
Specify a wait time for connecting to a network. Select the setting depending on your network environment.
Waiting Time
0
You can specify the Ethernet communication mode [Half Duplex/Full Duplex] and Ethernet type [10BASE-T/100BASE-TX], and display the MAC address.
Auto Detect
Off
On
Communication Mode
Half Duplex
Full Duplex
Ethernet Type
10BASE-T
100BASE-TX
MAC Address [Display only]
IEEE 802.1X SettingsSpecify settings when using IEEE 802.1X.
Wireless LAN SettingsYou can check wireless LAN settings and status information. Wireless LAN settings cannot be changed from the Remote UI. Make wireless LAN settings from the computer using the MF/LBP Network Setup Tool. []
Log on to the Remote UI in System Manager Mode []
[MAC Address] Displays the MAC address of the wireless LAN.
[Wireless LAN Status] Displays the connection status [signal strength] of the wireless LAN.
[Latest Error Information] Displays information about the latest failure to make a wireless LAN connection.
[Channel] Displays the wireless LAN channel that is currently in use.
[SSID Settings] Displays the SSID of the connected wireless LAN router.
[Security Settings] Displays the type of encryption that is currently being applied.
[WPA/WPA2-PSK Settings] Displays the current WPA/WPA2-PSK settings.
Select Wired/Wireless LANDisplays whether the used LAN is wireless or wired. Change settings using Network Setting Tool.
Security Settings
Enable or disable encrypted communication via TLS and IP address packet filtering.
Remote UI SettingsUse TLS
Off
On
Key and Certificate SettingsRegister key pairs, or generate them on the machine. You can check and verify registered key pairs.
CA Certificate SettingsRegister a CA certificate. 62 CA certificates are preinstalled. You can check and verify registered CA certificates.
IP Address FilterSpecify whether to allow or reject packets sent to or received from devices with specified IP addresses.
IPv4 Address: Inbound Filter
Reject data received by the machine from a computer with a specified IPv4 address.
Use Filter
Off
On
Blocked Addresses
Allowed Addresses
IPv6 Address: Inbound Filter
Reject data received by the machine from a computer with a specified IPv6 address.
Use Filter
Off
On
Blocked Addresses
Allowed Addresses
MAC Address FilterSpecify whether to allow or reject packets sent to or received from devices with specified MAC addresses.
Inbound Filter
Reject data received by the machine from a computer with a specified MAC address.
Use Filter
Off
On
Allowed Addresses
Update Firmware
Initialize Setting Information
Initializes settings and returns the machine to the factory default state.
Initialize MenuReturns the settings in the [Preferences] menu and [Function Settings] menu to the factory default settings.