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- HP LaserJet Pro 400 MFP M425
- \>
- Manage and maintain
- \>
- Update the firmware
- \>
- Manually update the firmware
HP LaserJet Pro 400 MFP M425 - Manually update the firmware
Manually update the firmware
1.
From the Home screen on the product control panel, touch the Setup button.
2.
Open the following menus:
●
Service
●
LaserJet Update
●
Check For Updates Now
3.
Touch the
Yes
button to prompt the product to search for firmware updates. If the product detects an
upgrade, it will begin the update process.
I'm trying to update the firmware of the HP LaserJet Pro 400 MFP M425dn, from a networked Windows 7 PC, which has the latest HP drivers installed, and can to print to and scan from the printer. The printer/scanner/fax are all working fine...
The latest driver update I've downloaded is...
//ftp.hp.com/pub/softlib/software13/FW_CPE_Commercial/Sun_MA/M425_MFP_Series_FW_Update-20171205...
I've switched off/on the printer
Run the firmware update on the PC
Selected the M425dn printer... either the fax driver or PCL6 driver [tried both]
And sent the firmware update
The printer control panel temporarily changes to say "HP - printing document" for around 4 seconds, then reverts back to the standard menu screen.
The progress bar of the firmware update showing on the the Win7 PC completes after around 60 seconds, with a yellow smiley.
But when you check the firmware version installed on the M425dn printer, it still shows the original firmware datecode: 20130415.
From the firmware installation instructons, it seems to suggest the printer control panel should show an 'updating' screen during the update. I've tried selecting the other fax driver in the firmware update, with no success.
FYI... we suspect this printer could have been affected by a virus... one morning we came in to find it had various games installed within the menu? ...firmware version is obviously old.