Google Home suddenly stops playing music

If you encounter performance and quality issues when you playmusic on your Google Nest or Home speaker or display, try the following:

Initial checklist

Your speaker or display is within 15 - 20 ft. [4.5 m- 6 m] of the router.

General troubleshooting

If your speaker or display is within 15 ft - 20 ft [4.5 m- 6 m] of the router, and music is still choppy when you playfrom your speaker or display, try one of the stepsbelow. If music is still choppy or stutters, move to the next step.

Step 1. Reboot your speaker or display

1. Disconnect the power cable from your speaker or display.
2. Reconnect power cable back into the speaker or display.

Step 2. Reboot router

1. Power offthe router and power it back on. Note:Most routers just require that you unplug the power source and then plug it back in to reboot.

Step 3. Try to playmusic from another supported app and checkif it's choppy on both services

Step 4. Move your speaker or display closer to the router and test