Connection URL for Remote Desktop

Windows PC Instructions

Prerequisites: Check the Prerequisites section on the main RRDSsupport pageregarding the following:

• RRDS access for your account
• Duo Two-Step Authentication
• VPN access for connections off-campus

1. Open the Windows Control Panel. In the upper right corner, where it says View by: select Large icons. This will show all of the available Control Panel applets.In Control Panel, open RemoteApp and Remote Desktop Connections.
   
   
   
   
2. On the left side, click Access RemoteApp and desktops.
   
   
   
3. Enter the following path in the Email address or connection URL field: //rrds.uiowa.edu/rdweb/feed/webfeed.aspx
4. Click Next here and the next screen to proceed
   

5. You will be asked for your credentials. Enter the HawkIDand password for which you've been granted access to RRDS.
   • Note: If you receive the error Your credentials did not work when just using your HawkID in the username field, try using or IOWA\hawkIDinstead.
6. Check the box next to Remember my credentials to save your credentials for this connection.
   
   
7. After authenticating you will see this screen. There should be 1 Desktop Available. Click Next.
   
   
   
8. This is how the connection should appear in the RemoteApp and Remote Desktops Connections control panel applet.
   
   
   
9. There should now be an icon in the START menu under the folder "Research Remote Desktop Services" called "RRDS[Research Remote Desktop Services]. You may also search for "RRDS" from the START menu for this icon. Use thisicon to launch a connection to RRDS.
10. RRDSnow uses DUO Two-Step Authentication. This added security measure helps keep your data safe. After you launch a connection to RRDS, this screen will display, and [if you have configured Duo Two-Step Authentication] your configured device should ring. Answer the call and hit any key to complete authentication. You will be logged into a desktop.